Privacy Policy

Effective Date: July 18, 2025

1. Introduction & Scope

Welcome to Morocco Guide Travel. Your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal data when you visit and use our website, www.moroccoguidetravel.com

This policy applies to all information collected through our Site and any related services, sales, marketing, or events. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in two ways: data you provide to us directly and data we collect automatically.

  • Information You Provide Directly:
    • Contact Information: Your name and email address when you subscribe to our newsletter, submit a contact form, or comment on a post.
    • Booking & Payment Information: If you book a tour or purchase a product through our Site, we may collect your name, contact details, and payment information to process the transaction.
  • Information We Collect Automatically:
    • Log and Usage Data: Our servers automatically collect information when you access our Site, including your IP address, browser type, device information, operating system, the pages you visited, and the dates/times of your visit.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Site and store certain information. This helps us analyze our traffic and improve your experience.
    • Location Data: We may collect general location data (e.g., country or city) based on your IP address to provide location-specific content.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Service: To operate our Site, process bookings, and deliver the content you request.
  • To Personalize Your Experience: To tailor content and recommendations to your interests.
  • To Communicate With You: To respond to your comments or inquiries, send you our newsletter (if you opt-in), and provide customer support.
  • To Improve Our Site: To understand how our users interact with the Site so we can enhance its functionality, content, and user experience.
  • For Security and Legal Reasons: To protect against fraud, enforce our terms of service, and comply with legal obligations.

4. Cookies & Tracking Technologies

Cookies are small data files stored on your device. We use them to make our Site work more efficiently and to gather analytics.

  • Types of Cookies We Use:
    • Necessary Cookies: Essential for the Site to function properly.
    • Performance Cookies: Help us understand how visitors use our Site (e.g., Google Analytics).
    • Functionality Cookies: Remember your preferences (like language or region).
    • Advertising Cookies: Used to deliver advertisements that may be relevant to you.

You can manage or refuse the use of cookies by adjusting your browser settings. Please note that if you disable cookies, some features of the Site may not function correctly.

5. Third-Party Sharing

We do not sell your personal data. However, we may share it with trusted third-party partners who help us operate our Site and conduct our business.

  • Booking Platforms (e.g., GetYourGuide, Booking.com): To process tour and accommodation bookings you make through our affiliate links.
  • Analytics Providers (e.g., Google Analytics): To analyze website traffic and user behavior.
  • Advertising Partners (e.g., Google AdSense): To display advertisements on our Site.
  • Payment Processors (e.g., Stripe, PayPal): To securely process payments for any direct bookings.

These third parties are obligated to protect your data and are only permitted to use it to perform these specific tasks on our behalf.

6. User Rights & Choices

Under data protection laws like GDPR and CCPA, you have certain rights regarding your personal data. These include:

  • The right to access: You can request a copy of the personal data we hold about you.
  • The right to rectification: You can request that we correct any inaccurate or incomplete data.
  • The right to erasure: You can request that we delete your personal data.
  • The right to restrict processing: You can ask us to limit the use of your data.
  • The right to data portability: You can request your data in a structured, machine-readable format.
  • The right to opt-out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at info.moroccoguidetravel@gmail.com. We will respond to your request within a reasonable timeframe.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

  • Newsletter Subscribers: We keep your email address until you unsubscribe.
  • Booking Records: We retain transaction data for as long as required by law for tax and accounting purposes.
  • Analytics Data: Anonymized analytics data may be retained for longer periods for statistical analysis.

8. Security Measures

We are committed to protecting your data. We use a variety of technical and organizational security measures, including HTTPS/SSL encryption and access controls, to safeguard your personal information against unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

9. International Transfers

Our Site is accessible globally. If you are accessing it from outside Morocco, your information may be transferred to, stored, and processed in countries other than your own. If we transfer data from the European Economic Area (EEA) to countries without an adequate level of data protection, we will use safeguards like the European Commission’s Standard Contractual Clauses (SCCs).

10. Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect personal identifiable information from anyone under this age. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can take steps to remove that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Email: info.moroccoguidetravel@gmail.com